Research findings show that the trust between managers and their employees is the foundation for building loyalty and engagement. In fact, the lens through which individuals view their direct managers is the perspective of how they view your entire organisation.
Thus, organisations see value in their managers conducting stay interviews directly with their team members.
“Gallup has found that 52% of exiting employees say their manager could have done something to prevent them from leaving.” (Gallup, 2019). Do not discount the power of managers in anticipating and preventing regrettable turnover.
A trusting relationship in business between a manager and an employee is personal and hugely important. Trust encompasses daily interactions between a manager and an individual affecting how they feel valued and supported to succeed.
Given the importance of trust in any relationship, it is surprising how often it is absent in managerial relationships.